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Context Help

If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up window will open. It offers detailed info about all the operations that you can carry out on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive array of tutorial video clips describing how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, have a gaze at our extensive Frequently Asked Questions section, which includes questions asked by real users and provides real solutions. We constantly "revamp" our FAQ database with new articles so as to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of technical support engineers available 24x7 and eager to assist you with any problem. Each trouble ticket you open will be replied to in less than 1 hour (the average response time is about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 318640

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com